This website/app is operated by The Uncube Offices Private Limited (“Uncube”). Throughout the site, the terms “we”, “us” and “our” refer to Uncube . Uncube offers this website/ app, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By merely using the website/app, the User shall be deemed to have contracted with Uncube and have agreed to be bound by the terms and conditions herein contained, including the various policies incorporated by reference in this Agreement.

User’s use of the website/app and the underlying Work Space offered through the website/app are subject to and governed by the following terms and conditions (“Terms of Use”) including the applicable guidelines, policies, terms, and conditions which are incorporated herein by way of reference. If the User transact on the website/app, it shall be subject to the policies that are applicable to the website/app for such transaction

Accessing or otherwise using the website/app indicates User’s agreement to all the terms and conditions under these Terms of Use, so the User shall read the Terms of Use carefully before proceeding.

By impliedly or expressly accepting these Terms of Use the User also accepts and agrees to be bound by Uncube’s Policies (including but not limited to Privacy Policy) as amended from time to time.

When the User uses the website/app or sends emails or other data, information or communication to Uncube, it agrees and understands that it is communicating with Uncube through electronic records and consents to receive communications via electronic records from Uncube as and when required. Uncubemay communicate with the User by email or by such other mode of communication, electronic or otherwise.

You can review the most current version of the Terms of Service at any time on this website/app. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website/app following the posting of any changes constitutes acceptance of those changes.

1. Definitions:

Uncube: shall mean The Uncube Offices Private Limited, a company incorporated under the Companies Act 2013, with its registered office at 727, Sector 15 Part-2 , Gurgaon- 122001.

Work Space: shall mean locations listed on the Uncube website/app which can be booked by the User for a specified time via the website/app. Every such location has a specified price against it, for which the booking can be made. Such a location shall allow the User access to high-speed wifi, food and beverage packages, and other amenties as available at the location.

User: shall mean any person including a corporation/ company/ partnership and/or any legal entity who/which chooses to book and use the Work Space and/or any services, amenities, products etc. offered by Uncube by using mobile app /website and accepts all the all the terms and conditions including this User Agreement.

Accepted Modes of Payment shall include the following:

Under any payment gateway:

  • Online payment of credit cards and debit cards
  • Online banking
  • Wallet offered by payment gateway
  • Stored cards

Offline modes1:

  • Physical swipe of credit cards and debit cards
  • Cash, Demand Draft
  • Cheque subject to realization

Accepted Modes of Communication:accepted modes of communication include communication through e-mail/SMS/notification/ phone call as provided on the website/app.

Parties:Uncube and User hereinafter collectively referred to as “Parties”.

Venue Policy:It is terms and conditions governing usage of venue over and above the terms of this Agreement and opted by User. Venue is the composite area in which the Work Space offered by Uncube and booked by User through mobile app or website of Uncube is situated.

2. Scope of Services:

Uncube shall provide Work Space as defined above, as per availability and as per request of the User at the listed locations subject to acceptance of the terms and conditions of the Uncube- User Agreement and upon submitting details as required by Uncube and/or applicable laws.

3. Terms of payment:

The payments shall be made by either of the Accepted Modes of Payment. However, for booking of Work Space beyond period of 30 (thirty) days the payment shall be made at absolute discretion of Uncube.

4. Tenure/timing/duration of use by User:

The User shall be permitted to book through mobile app or website the listed Work Space and shall be permitted to use the Work Space upon acceptance of request by Uncube and upon acceptance of terms and conditions of the Uncube-User Agreement by the User. The tenure for the term of use of Work Space by User shall be for the period/duration/timing as requested by the User and after confirmation of such booking by Uncube. User shall be obliged to punctually follow the stipulations with regard to duration and/or term of use and timings of use.

5. Variation/extension/reduction/renewal of agreed term period/ duration/timing and/or listed Work Space:


The User shall be required to make a request to Uncube through website or mobile app for any booking of Work Space and the request shall be processed expeditiously by Uncube subject to availability of Work Space and subject to acceptance of any further terms and conditions by the User and the said booking as accepted by Uncube shall be binding upon the User. The User shall make advance payments for booking as per Accepted Modes of Payment under this Agreement.


No request for any reduction or curtailment in the agreed period/duration shall be entertained by Uncube under any circumstances and the User shall be liable and accepts the unconditional liabilityto pay Uncube as per the agreed terms and conditions of the Uncube Cancellation and Refund Policy, notwithstanding the fact that the User ceases to use the Work Space for any reason whatsoever before the expiry of the agreed period/duration.


Uncube shall have the discretion to alter and/or vary the Work Space given for use to the User as per agreed terms and conditions that shall not only be restricted to reduction of the term/period and variation of place/site/location of the Work Space during the subsisting term/period under exceptional circumstance beyond control of Uncube by serving an advance notice of 3 (three) days through e-mail, SMS, notification upon the User. Uncube shall endeavor to provide a relocated Work Space with similar facilities and infrastructure at the closest location from the existing location of the Work Space that is sought to be varied and/or altered by Uncube. The agreed terms and conditions shall remain applicable upon the parties after relocation or/and variation. However, in case thisvariation/reduction/ alteration/relocation is not acceptable to the User it shall have the liberty for a pre-mature termination of the right of use and it shall be charged on the consecutive booking. If Uncube is unable to relocate User in another location, the User’s booking shall be cancelled and the User shall be refunded the entire amount for the cancelled booking. However, the User shall have no right to continue usage of the Work Space that has been sought to be varied/ reduced in usage/altered/relocated by Uncube beyond the period approved. The User shall have no right to continue Work Space in the varied /reduced /altered/relocated Work Space beyond the period approved herein. The User shall have no right to continue usage of Work Space in the varied/reduced/altered/relocated Work Space beyond the original period.

6. Control of Accommodation:

The control of accommodation of the Work Space shall at all time vest with Uncube and the management of the certain location. The acceptance of the terms and conditions by User for usage of Work Space shall not constitute and/or create any lease/sub lease in favor of User and the same shall be only constituted as a license to use the Work Space provided by Uncube.

7. Right of Modification of Terms and Condition:

Uncube shall have the right to modify/alter/vary/delete/add any of the terms and conditions for usage of Work Space by its User. The User is under an obligation to update itself with any such change made by Uncube in this regard and the effect of any modification/alteration/variation/addition and/or deletion shall become binding thereupon.

8. Pre-mature termination by Uncube:


Access of User can be restricted under following circumstances:


Non-acceptance by User of any updation made by Uncube in relation to Work Space.


Termination by Uncube of the Uncube-User Agreement.


Misbehavior, misdemeanor, nuisance or immoral activities by the User or its associates/affiliates/employees/ guests on account of User.


Uncube can terminate the Uncube-User Agreement immediately and without any notice in any of the following circumstances:


Being either an individual or a company the User is in breach of any of the obligations under this Agreement or persistently breaches the terms of this Agreement or if the breach is capable of rectification in the opinion of Uncube but the User has failed to rectify the same on a reasonable notice as defined by Uncube through Accepted Modes of Communication.


Being a company the User has become insolvent, gone into liquidation or is unable to pay its debts as they become due, or an administration order is made, or a winding up petition is presented against the User; or an administrative receiver or manager is appointed or a provisional liquidator is appointed under the relevant Act or a proposal is made for a voluntary agreement under the relevant Act or a proposal is made for a scheme of arrangement under the Companies Act, 2013;


Being either a company or an individual any other form of insolvency agreement order or process is proposed to be commenced or entered into by or against them under any existing or future legislation or regulations;


In the event of any criminal offence or an attempt to commit any criminal offence including misbehavior, misdemeanor, nuisance or immoral activities by the User or its associates/affiliates/employees/guests.


In the event of the Work Space becoming non-usable due to act of God/force majeure/political unrest /riots /other causes beyond control of Uncube, including technical/mechanical failure if Uncube is unable to remedy the situation within 30 (thirty) days.



The execution of Uncube-User Agreement does not constitute a lease or sublease but is only alicense to use the Work Space for the term specified in the booking.


The use of Work Space by the User is a privilege that may be revoked at the discretion of Uncube.If the Uncube-User Agreement is revoked, the User shall forfeit all its right to use of the Work Space as per this agreement.


The User agrees not to misuse any of the facilities and services provided by Uncube as under this Agreement via the Work Space, for any purpose not envisaged by a written agreement with Uncube.


The User understands and agrees that its use of the Work Space may on occasion be disrupted and the User may be required to move/shift to another location of Uncube and under rare circumstances to vacate the Work Space entirely.


The disruption may include, but is not limited to the need to move to another work area and under rare circumstances to vacate the premises entirely.


The User understands that it may be required to pay additional fee for events and services that are not included in the Work Space being utilized by the User.


No User shall have the right of usage except or beyond the purview of the agreed terms and conditions.


The User shall not maintain or store any inventory of goods in any areas of the Work Space that have not been expressly designed for such purpose without prior written permission of Uncube.


The User must obtain written permission from Uncube to post signs, host events, or otherwise not use the Work Space in any way that may impugn on the interest of the other users of the Work Space.


The User shall only bring 1 (one) guest and additional facilities for the guest shall be chargeable. Further in case User wishes to bring more than 1 (one) guest, it shall have to book another Work Space, or User ‘s guests may use other open tables at the particular Work Space independent of the booking under User-Uncube Agreement, based on availability. Any order for additional services like that of food or beverages by any guests should be settled by them. The User shall be liable for all acts of its guests.


The User shall not engage in any illegal business activity at the Work Space, and in, or around the building in which Work Space is located.


The User shall not engage in any online business activities of the sort that may damage or impair the functioning of Uncube or any of its partner or user spaces or their services, including but not limited to overburdening or impairing any server or network connected to Uncube.


The User shall not engage in any online business activities of a questionable moral character or view any objectionable content that may damage or otherwise adversely affect the goodwill and/or reputation of Uncube.


The User shall be allowed a usage of 1Gb data as provided at the Work Space per day of the booking.


The User shall not indulge into any activity that amounts to cyber crimes at the Work Space of any of the following kinds under Information Technology Act, 2005:


Cyber crime against persons affecting the personality of individuals e.g. Harassment via EMails, Cyber-Stalking, Dissemination of Obscene Material, Defamation, Hacking, Cracking, E-Mail Spoofing, Carding, Cheating & Fraud, Child Pornography, Assault by Threat etc.


Cyber Crimes against persons property such as Intellectual Property Crimes, Cyber Squatting, Cyber Vandalism, Hacking Computer System, Transmitting Virus, Cyber Trespass, Internet Time Thefts etc .


Cyber crimes against government such as Cyber Terrorism, Cyber Warfare, Distribution of pirated software, Possession of Unauthorized Information etc.


Cyber crimes against society at large which includes Child Pornography, Cyber Trafficking, Online Gambling, Financial Crimes, Forgery etc.


The User shall keep his notification ON at all times and shall also update his phone number / email so as to receive any communication/notification not limited to updates on policies/services offered/charges and/or any modification in terms and conditions of the Agreement if and when made by Uncube.


The rights/benefits/privileges of the User are non- transferrable in nature and the User cannot transfer or let any third party use the same.


The User agrees that a failure to enforce any provision of this agreement and/or terms and conditions governing the use of Work Space by the User shall not be deemed a waiver by Uncube of such provision nor of the rights to enforce such provision.


The User understands that the Work Space shall at all times remain the property of Uncube and Uncube reserves the right to ask the User to relocate to any other nearby Work Space maintained by Uncube in accordance with Uncube-User Agreement.


The User and its guest shall:


keep the Work Space clean, tidy and clear of rubbish;


take good care of the Work Space and not damage any fixture plant, equipment, and services.


not make any alteration or addition whatsoever to Work Space


not use electrical devices that incur a total load of greater than 300W per Work Space.


comply with all laws and statutes and not do or suffer to be done anything illegal or immoral or which may become a nuisance, annoyance or inconvenience to use or to any other Uncube user or its guests.


keep Uncube and/or its directors, officials, employees etc., harmless and indemnified against any and all claims, losses, proceedings, or liabilities arising out of use of Work Space by User.


use the Work Space only as per the definition of Work Space as defined under this Agreement and not for any other use that provide services directly to visiting public etc.


User shall not carry on a business that competes with the business of Uncube or associate its trading name or those of its agents in any way that implies a connection of such competing business with the business of the User .


not use the Workspace solutions as its registered office or postal address without prior written permission of Uncube.


The User shall be bound by and comply with any additional terms, conditions and policies provided at a particular Work Space relating to the use of a specific Venue, including compliance with building security procedures, IT access and use procedures, maximum occupancy limitations, legal terms, and other terms or procedures etc. (“Venue Policies”). The Venue Policies as described under this Agreement shall be applicable at the time of access/ booking by the User and shall be made available on its request.


The User shall be bound by and comply with any additional terms, conditions and policies provided at a particular Work Space relating to the use of a specific Venue, including compliance with building security procedures, IT access and use procedures, maximum occupancy limitations, legal terms, and other terms or procedures etc. (“Venue Policies”). The Venue Policies as described under this Agreement shall be applicable at the time of access/ booking by the User and shall be made available on its request.


The User shall not use the Work Space provided by Uncube to carry out any illegal activities or use the same in violation of law.


The User shall be responsible for leaving the Work Space provided by Uncube in the condition that it was given to it. The User may be held liable for the repair cost for all damages to the Work Space and items therein during its use thereof and the same shall be paid by the User.


This Work Space provided by Uncube is intended solely for Users who are 18 (eighteen) years of age or older. Any person who is below 18 (eighteen) years of age can only transact under the registration of his/her legal guardian/parents. Uncube reserves the right to terminate any use or access to Work Space if it is found that the User is ineligible to use the application on account of being a minor. Any use or access of a Work Space by anyone under 18 (eighteen) except under that of his/her legal guardian/parents is unauthorized and in violation of these Terms of Use.


The User shall be responsible for providing the correct information. In case, the information is found false/inaccurate/incomplete and/or not in accordance with the terms of usage, Uncube shall have the right to suspend or terminate or block access to the mobile app / website and also Work Space. The User shall indemnify Uncube for any loss, harassment etc. to Uncube on account of such information.


The User shall always carry valid Identity proof at the time of access and its usage of Work Space.


The User while making use of Work Space provided by Uncube shall not infringe the rights of any person or entity, including without limitation, their intellectual property, privacy, publicity or contractual rights.


The User shall not enter into more than one Uncube-User Agreement with Uncube or register an Uncube Account on behalf of an individual other than itself.


The User shall maintain peaceful environment at Work Space and not disturb other users working at Work Space.


The User shall not use obscene/abusive language at the Work Space.


The User shall not consume intoxicating substance/drugs/cigarettes/alcoholic drinks etc. at Work Space if the management of the Work Space prohibits it. Uncube and the management of the Work Space at its discretion may allow usage of alcoholic drinks for specific events etc.


The User shall not indulge in activities that are attributable directly, indirectly or remotely to the offences of molestation/sexual harassment.


The User shall not create any kind of disturbance /nuisance including playing loud music or creating noise by any action or inaction so as to inconvenience others.


Non-Disparagement: User shall, during and after the participation in and use of the Work Space, refrain from making any statements or comments of a defamatory or disparaging nature to any third party regarding Uncube, any of its location partners, or any of its officers, directors, employees, personnel, agents, policies, services or products, other than to comply with law.


The User understands that the Uncube Work Space is always under CCTV surveillance and gives its consent for the same


The User shall be responsible for the security of its own device. Uncube shall not be responsible for any unauthorized control/access over User’s device/computer system by hackers or crackers.


Uncube may at its own discretion share network traffic originating from or terminating at User’s device. The User understands that Uncube is under no obligation to do the same.


When the User uses the Service, certain information the User posts or shares with third parties (including other Users), such as comments, reviews or other information, may be shared with other users in accordance with the privacy settings user’s select. All such sharing of information is done at the user’s own risk.


User shall not use Uncube resources for hacking, piracy, pornography or any other illegal activity under cyber crime.


The User may at its own discretion avail third party services which are made available by Uncube jointly with other companies. However, the User shall have no claim whatsoever in respect of such services from Uncube.



Uncube hereby agrees to let the User run his/her/its business out of the Work Space for the duration/ period as booked by User on the Uncube website/app and as mentioned in the Uncube-User Agreement.


Uncube has a right to terminate the Uncube-User Agreement of the User, if User is found to have contravened any of the terms and conditions contained herein or to have acted in a manner which in Uncube’ sole discretion hampers the use and enjoyment of the Work Space provided by Uncube and the building where it is located for others, including but not limited to other users of Uncube; the team of Uncube and guests, occupants and contractors of the building where the relevant Work Space is located.


The User shall be entitled to participate in any free or paid event upon payment hosted by Uncube or any of its affiliates/partners subject to availability of Space and logistical requirements, decision about the same would be the sole discretion of Uncube.


Uncube is committed to provide Work Space as defined under the scope of work in Uncube-User Agreement. The amenities/ complementary services/ paid services and facilities may vary as per the venue. User is obliged to check list of available services, facilities etc. at the time of booking.


Uncube shall make additional facilities/services/amenities etc. at its discretion on request by User upon payment.


Uncube reserves right of admission of any User to any Work Space and the approval of User or processing of a User agreement shall not confer any vested rights upon any person/member/user and/or its employees, agents and affiliates etc.


Uncube shall endeavor to provide a conducive work environment and free access/paid access to all amenities/services/facilities in the Work Space as per the agreed terms and conditions.


Uncube shall have the right to restrict the use and provision of certain facilities/amenities/services with advance notice to the User sent through either of the accepted modes of communication.


Uncube shall have forthwith an unconditional and unilateral right to deny access to the User in the Work Space upon default or delay in payment of the stipulated user charges as agreed between the parties. Uncube shall also be entitled to use such a right if in its decision/opinion the breach of any terms and conditions by the User require emergent denial of access to the User.


Uncube may use only non-identifiable aggregate data (based partly on IP addresses) collected through the Service to analyse Service usage and system performance. Uncube may conduct surveys, monitor work trend, user behavior etc. Such data may be used by Uncube and shared with third parties


Uncube may provide non-public information to service providers who help Uncube bring the services offered, such as hosting the service at a co-location facility, sending email updates about Uncube, removing repetitive information from its user lists, processing payments, to provide search results, links etc. In connection with these offerings and business operations, service providers of Uncube may have access to non-public information of the User for use for a limited time in connection with these business activities.


All rights and obligations of Uncube under these Terms of Use are freely assignable by us in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.


Uncube may be required to disclose non-public information including information relating to internet data and network traffic etc. pursuant to lawful requests, such as summons or court orders, or in compliance with applicable laws. Additionally, Uncube may share non-public information when it believes it is necessary to comply with law, to protect Uncube’s interests or property, to prevent fraud or other illegal activity perpetrated through the Service or using the Uncube name, or to prevent imminent harm. This may include sharing non-public information with other companies, lawyers, agents, and government agencies or to any third party


Uncube may offer to provide services jointly with other companies and Uncube may share nonpublic information with that company in connection with such offer or use of that service.


Third Party Advertisement/Signage Rights:

The Work Space shall at all times remain the property of Uncube and shall have the right to display advertisement of third parties on the Work Space made available to User.


Indemnification of Uncube by User:

The User shall keep Uncube and its Directors, Officials, Employees etc. harmless and indemnified for any direct, indirect, consequential, incidental loss or damage arising from the use of Work Space provided by Uncube. The User shall use Work Space strictly in accordance with the present terms and conditions regulating the usage of Work Space by User. The User shall be solely liable for any civil or criminal liability arising during the term/period of use by the User and the User shall wholly indemnify the employees, agents, directors, sister/affiliate concerns of Uncube against any civil or criminal liability/litigation relatable to the period/term/duration of use by the User or even beyond the period of use.




Uncube disclaims all representations and warranties, express, implied, or statutory, not expressly set out in these terms, including the implied warranties or merchantability for a particular purpose and non-infringement.


Uncube makes no representations or warranties or guarantee regarding the reliability, timeliness, quality, suitability or availability of the services of Work Space will be uninterrupted or error free.


Uncube does not guarantee the quality, suitability, safety, or ability of third party providers.


Uncube reserves the right to change the terms of this User agreement from time to time and shall give notice of such changes to the Users in a timely manner. Notice to the Users shall be considered given when such notice is indicated and accessible from the first page accessed after the User log-on to Uncube website/app, by email to the User’s email address provided to Uncube in the User’s account creation or most recent e-mail address provided to Uncube, or by sms to the User’s mobile number provided during the account creation. User agrees that the amended terms and conditions of this Agreement shall be effective and binding the earlier of (1) the effective date indicated in such notice; or (2) on the date posted on Uncube’s website.


User agrees that the entire risk arising out of his use of the services of Work Space and any other services or goods requested in connection therewith, remains solely with the User and liablility, if any, upon Uncube shall be to the maximum extent permitted under applicable laws and in no circumstances beyond the same.


Uncube shall not be liable for indirect, incidental, special, exemplary, punitive or consequential damages including lost profits, lost data, personal injury or property damage related to, in connection with, or otherwise resulting from any use of services of Work Space, even if Uncube has been advised of the possibility of such damages.


Uncube encourages all its Users to take full responsibility of their belongings. In case of any loss, Uncube shall endeavour to locate the lost belongings on a "best-effort" basis but Uncube shall not be held responsible for such loss or damage.


If the User leaves any belongings in the Work Space or has any complaint in respect of the services or the use of the same, the User shall make a complaint in writing to Uncube within 24 (twenty) hours from such usage.


Unless explicitly provided by Uncube, any specific service or deliverable, obtaining sufficient insurance coverage shall be the obligation/option of the User and Uncube shall not accept any claim/s arising out of such contingencies.


Uncube shall not be liable for delay or failure in performance resulting from causes beyond Uncube’s reasonable control.


In no event shall Uncube’s total liability to the User in connection with the services, for all damages, losses or cause of action exceed the booking charges paid by the User and if the same have not been paid in advance the liability shall be nil.


If at any time it is determined that losses/claims mentioned hereinabove will exceed the insurance coverage taken by Uncube, User will be responsible for any such excess claims/ loss/ damages. Uncube is not responsible for any damage to, loss or theft of, any personal property belonging to User or third-parties, regardless of fault or negligence. Liability protection applies only to claims of third-party bodily injury, death or property damage, arising from the use of Uncube services. Any such protection excludes any claim made by User or User’s immediate family or any other person travelling with the User at the time of incident. This obligation may be limited to the extent Uncube’s coverage applies.




Force Majeure: Uncube shall not be liable for any failure or delay in performance by circumstances beyond its control, including but not limited to, acts of God, fire, labor difficulties, governmental action or terrorism.


Severability: If any provision of these Terms of Use is held to be unenforceable or illegal by a court of competent jurisdiction, such provision shall be modified to the extent necessary to render it enforceable, or shall be severed from these Terms of Use, and all other provisions of these Terms of Use shall remain in full force and effect.


Relationship:Uncube and Users are independent contractors. These Terms do not create a joint venture or partnership between User and Uncube; neither party is by virtue of these Terms of Use authorized as an agent, employee or representative of the other party.


Governing Law and Jurisdiction:This Agreement shall be governed by laws of India and courts of New Delhi, shall have exclusive jurisdiction to entertain a dispute in connection herewith.

These Terms of Use were last modified on [09 September 2017].

I accept these Terms of Use.

1 The offline modes are currently not available to the User.



Uncube Offices Private Limited provides work space to rent with guests seeking to rent such accommodations, accessible through the Website”www.theuncube.com’ (“Website”) and the Mobile Application ‘The Uncube ’ (“App”) (hereinafter collectively referred to as the “Platform”). By using the Platform you confirm that you accept the terms of this Privacy Policy and that you agree to abide by them. This Privacy Policy is incorporated into and subject to the Terms of Use.

We value the trust you place in us. That is why we insist upon the highest standards for secure transactions and customer information privacy. This Privacy Policy applies to the personal information we collect on the Platform. This Privacy Policy describes the types of personal information we collect on the Platform, how we may use that information and with whom we may share it. We also tell you how you can reach us to ask us to update your preferences regarding how we communicate with you or answer any questions you may have about our privacy practices.

When you access the Platform you accept, without limitation or qualification, the Privacy Policy set forth below and any additional terms of use set forth in the Platform. This Privacy Policy constitutes a binding legal agreement between you and us. If you do not agree to the Privacy Policy, you have no right to obtain information from or otherwise continue using the Platform. Failure to use the Platform in accordance with the Privacy Policy may subject you to civil and criminal penalties.

We reserve the right to modify or update this Privacy Policy at any time and changes will become effective immediately upon posting. You are requested to check for updates to the Privacy Policy periodically.


We obtain the following forms of information from you:


Information You Submit

You may choose to provide us with personal information through the Platform, like:


Contact information, such as your name, address, telephone number and email address.


Your profile, messages you send on the Platform, searches conducted by you and the reviews submitted by you.


Your profile, messages you send on the Platform, searches conducted by you and the reviews submitted by you.


Information obtained from the account you use to login to the Platform.


Personal information in communications and other content you submit or share, such as photographs and video clips.


Information about services received/ rendered on the Platform.


Your location.


Information We Collect By Automated Means

If you use the Platform, we may collect the following information by automated means:


The type of device you use and its operating system.


Identification details of your device (e.g., unique device identifier).


Internet protocol (“IP”) address.


Information about your use of the Platform.


De-Identified and Non-Personally Identifiable Information

We may de-identify personal information that we have collected from you through the Platform and combine it with de-identified information about other users, information from third parties, and/or publicly available information.


Platform Visitorship Information

We gather information from the Website activity, such as data on the number of people who visit the Platform, the pages they visit, the duration of their stay, etc. Platform Visitorship Information includes:


Collected on an aggregate, anonymous basis, which means no personal identifiable information is associated with this data.


Gathered through the use of web server logs and cookies.


We store the information collected from the Platform, which is used mainly to enhance the end user experience. The information is processed and analysed by automated means to offer a variety of features that you get from using the Platform. The information will be used for advanced analytics to offer additional insightful features in future. We may also anonymise (de-personalise) your information we collect and combine it with other information sources for the purpose of advanced analytics and future use cases.


Although we may store or track information about you, however, we shall not be obligated to do so and may delete any information and records, in whole or in part, solely at our discretion.


Our customer’s privacy is extremely important to us. However, we may disclose certain information obtained due to the following:


To our employees, in order to diagnose and resolve any problems or to provide support to you.


To any other person, who perform services on our behalf, including credit-card and billing, survey administration, technical or customer support, shipping, and provision of email and data analytics.


To the business partners, who can alert you about the new services. Upon receipt of any alert if you desire to be removed from such alert list, you may inform the sender or unsubscribe from the list as provided in each mail alert.


If we are required to do so by law, regulation or legal process, such as a court order or in response to legal requests by government agencies or when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss or in connection with an investigation of suspected or actual unlawful activity.


Some pages on the Platform use "cookies," which are small files that the Platform places on your hard drive for identification purposes. These files are used for Platform registration and customisation the next time you visit us. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function and you may not be able to access certain information on this Website.


We and our partners maintain commercially reasonably measures to maintain information security and prevent it from unauthorized access. However, no security is fool-proof and in case we become aware of any breach of security of your information, we will notify you using the email address that we have. If you do not agree to the terms discussed above, you should exit our Platform or stop using the same. When you access our Platform, you acknowledge that you have read and agreed to abide by the terms described above.


Our Platform may contain links to third party websites/ apps, which are not under our control. We have no responsibility or liability for and we make no representations whatsoever about any other website that you may have access to through our Platform. These linked sites are only for your convenience, and therefore, you access them at your own risk. The inclusion of such links does not imply that we endorse or accept any responsibility for the content or uses of such websites.


We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our Platform. We identify and use your IP address to help diagnose problems with our server, and to administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like age, or income level). We use this data to tailor your experience at our Platform, providing you with content that we think you might be interested in and to display content according to your preferences.


You can log in to our Platform using sign- in services such as an open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre- populate our sign up form. Services like Linked In open ID provider give you the option to post information about your activities on the Platform to your profile page to share with others within your network.


Our Platform includes social media features, such as the Facebook like button and widgets, such as the share this button or interactive mini-programs that run on the Platform. These features may collect your IP address, which page you are visiting on the Platform, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Platform. Your interactions with these features are governed by the Privacy Policy of the company providing it.


We value security precaution opinions and comments from members, so we frequently conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated, and used to make improvements to the Platform and its services and to develop appealing content, features and promotions for the users. Survey participants are anonymous unless otherwise stated in the survey.


Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your user information, if such loss, damage or misuse is attributable to a Force Majeure Event. “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, network errors, computer hacking, technical snags, unauthorized access to computer data and storage device, breach of security and encryption and any other like event beyond our control.


We reserve the right to update, modify and amend the any of the terms of our Privacy Policy, at any time without prior intimation to you. We shall not be liable for any failure or negligence on your part to review the updated Privacy Policy before accessing or using the Platform. Your continued use of the Platform, following changes to the Privacy Policy, will constitute your acceptance of those changes.


If you wish to contact us regarding our Platform or Privacy Policy, please contact us at:







For daily usage (Continuous booking for up to 2 (two) days):

  • If cancellation is made within 12 (twelve) hours from the scheduled time of use, no amount shall be refunded to the User.
  • If cancellation is made between 12 (twelve) hours to 24 (twenty four) hours of the scheduled time of use 30% (thirty percent) of the amount paid by the User shall be refunded.
  • If cancellation is made 48 (forty eight) hours prior to the scheduled time of use, the amount paid by the User shall be refunded by Uncube.


For more than daily usage (Continuous booking for more than 2 (two) days):

  • If cancellation is made within 12 (twelve) hours from the scheduled time of use, no amount shall be refunded to the User.
  • If cancellation is made between 12 (twelve) hours to 24 (twenty four) hours of the scheduled time of use 30% (thirty percent) of the advance paid by the User shall be refunded.
  • If cancellation is made 48 (forty eight) hours prior to the scheduled time of use, 70% (seventy percent) of the advance paid by the User shall be refunded by Uncube.



  • If cancellation is made within 24 (twenty four) hours from the scheduled time of use, no amount shall be refunded to the User.
  • If cancellation is made between 24 (twenty four) hours – 48 (forty eight) of the scheduled time of use, 50% (fifty percent) of the advance paid by the User shall be refunded.
  • If cancellation is made 48 (forty eight) hours prior to the scheduled time of use, the entire amount paid by the User shall be fully refunded by Uncube.


  • Uncube shall refund the entire amount paid by the User after deducting the current service tax rate on the amount.
  • The Credit Card/Debit Card charges and/or any other applicable taxes or charges on the amount shall not be refunded to the User.
  • The refund shall be made via the same mode of payment as used by the User, while making the booking.
  • Uncube shall have the final say in case of any disputes and shall mediate where necessary.
  • The booking shall not be officially cancelled until the User receives a cancellation confirmation through E-mail/SMS/Notification from Uncube.